Terms Of Service

Welcome to healotech.com. These Terms of Service (“Terms”) govern your use of our website and services. References to “HealoTech,” “we,” “our,” or “us” refer to HealoTech and our contact email, info@healotech.com.

By accessing our website or purchasing a product from us, you are engaging in our “Services” and agree to be bound by these Terms, including any additional policies or terms linked within or accessible via our website.


1. Online Shopping & Website Use

By using our website or services, you confirm that you have read, understood, and agreed to these Terms. If you do not agree to these Terms, you may not use the Services.

We reserve the right to update or modify these Terms at any time. It is your responsibility to check this page periodically for updates. Your continued use of the Services after changes constitutes acceptance of those changes.

We strive to ensure all product information, pricing, and imagery are accurate. However, due to variations in display settings, we cannot guarantee that product images precisely match the delivered item. For issues related to your purchase, please refer to our Return Policy.

From time to time, website access may be restricted for maintenance or updates. We are not liable if our website is unavailable at any time.


2. Order Processing and Shipping

Orders typically require 1–2 business days to process. We ship Monday through Friday, excluding holidays.

  • Standard Shipping: 7–14 business days

  • Expedited Shipping: 7–10 business days

We reserve the right to decline any order due to payment authorization issues, stock unavailability, system errors, or pricing inaccuracies. You will receive an order confirmation email once your order is placed.

Reselling our products on third-party platforms (e.g., Amazon, eBay) is strictly prohibited.


3. Order Tracking

Once your order ships, we will provide a tracking number via email. Tracking data may take up to 48 hours to update. If you encounter delivery issues, contact the courier or email us at info@healotech.com.

  • Standard Shipping: 7–15 business days

  • Priority Shipping: 7–10 business days

It is your responsibility to provide accurate shipping information. If a correction is needed, contact us immediately. While we’ll do our best, address changes are not guaranteed once an order has been processed.


4. Order Cancellations

If your order has not yet shipped, you may cancel it by contacting us at info@healotech.com. We process orders quickly, so cancellations are not always possible.


5. Returns

For full details, please refer to our Return Policy. Sale and promotional items are final sale and not eligible for return.


6. Payment Methods

We accept major credit and debit cards including Visa, MasterCard, AMEX, and PayPal.

HealoTech uses industry-standard SSL encryption to protect your personal and payment data. You authorize us to transmit information to validate payment methods and to process transactions securely.


7. Pricing Policy

While we strive for accuracy, pricing errors may occur. If we identify a mistake, we will contact you to confirm your order at the corrected price or allow you to cancel it.


8. Product Availability

Products may sell out quickly. Prices and availability are subject to change. If your selected item is no longer in stock, we will notify you and issue a refund if necessary.


9. Prohibited Conduct and Content

You agree not to misuse our website or engage in the following:

  • Posting spam or unsolicited promotions

  • Uploading viruses or harmful code

  • Engaging in threatening, hateful, or illegal behavior

  • Posting inappropriate or infringing content

We reserve the right to moderate, remove, or restrict content or accounts that violate our Terms or disrupt our community.


10. Limitation of Liability

HealoTech is not responsible for indirect or consequential damages, including data loss or product dissatisfaction, unless caused by negligence. We make no guarantees regarding linked third-party websites.

You agree to indemnify and hold harmless HealoTech, its team, and affiliates from any claims related to your misuse of our Services or violation of these Terms.


11. Comments & Complaints

For any questions or concerns, contact us at info@healotech.com. We aim to resolve all matters promptly.


12. Jurisdiction

These Terms are governed by the laws of the State of California, USA. Any legal disputes will be handled in California courts.


13. General Terms

If any provision of these Terms is found invalid, the remainder remains in effect. We are not responsible for delays due to circumstances beyond our control. Our failure to enforce a right does not waive that right.


14. Entire Agreement

These Terms represent the entire agreement between you and HealoTech, superseding prior agreements. Any waiver must be made in writing and signed.


15. Release and Waiver of Liability

By using our Services or products, you acknowledge full understanding of our Terms and disclaim any liability for unintended results or outcomes. You release HealoTech and its providers from claims related to undisclosed health conditions or improper use of products.


16. SMS Communication Consent

By submitting your phone number, you consent to receive promotional SMS and MMS messages from HealoTech. You may opt out at any time using the opt-out instructions in each message.


17. Phone Call Consent

By providing your phone number, you agree to receive order-related and cart reminder calls. To opt out, email info@healotech.com with the subject “DO NOT CALL ME.”


18. Company Contact Information

HealoTech
Email: info@healotech.com
Website: www.healotech.com