Privacy Policy
Last updated: April 12, 2025
This Privacy Policy describes how HealoTech (“we,” “us,” “our,” or the “Site”) collects, uses, and discloses your personal information when you visit our website, use our services, or make a purchase from healotech.com (collectively, the “Services”). In this Privacy Policy, “you” and “your” refer to the user of the Services, whether you are a customer, site visitor, or someone whose data we have collected in the course of providing our Services.
Please read this Privacy Policy carefully. By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use or access the Services.
We may update this Privacy Policy periodically to reflect changes in our practices, operational requirements, or legal and regulatory obligations. When we do, we will revise the “Last updated” date and post the updated policy on our Site. Additional steps may be taken as required by law.
We collect personal information from and about you to provide and improve our Services. The information we collect depends on how you interact with us and includes data collected directly, automatically, and through third parties.
We may use your personal information to communicate with you, fulfill orders, provide customer support, ensure security, and comply with legal obligations.
Contact details (e.g., name, email address, phone number, shipping/billing address)
Order information (e.g., transaction details, payment confirmations)
Account details (e.g., username, password, security questions)
Customer support (e.g., information you provide when contacting us)
Some features may require certain personal data to function properly. Choosing not to provide this data may affect your ability to use those features.
We may automatically collect certain usage data when you interact with the Site, including:
Device and browser type
IP address
Time and duration of visits
Clickstream data and usage behavior
We use cookies, pixels, and similar technologies for these purposes. See the “Cookies” section for more information.
We may receive information about you from third parties, including:
E-commerce platforms (e.g., Shopify)
Payment processors (e.g., for processing transactions)
Marketing and analytics providers
Information obtained from third parties will be treated in accordance with this Privacy Policy.
To provide and manage the Services (e.g., process orders, manage accounts, facilitate shipping and returns)
For marketing and advertising (e.g., to send promotional communications or display targeted ads)
For security and fraud prevention (e.g., monitor suspicious activity)
To communicate with you and improve our Services
We use cookies and similar technologies to enhance your experience on our Site. Cookies help remember preferences, perform analytics, and personalize content. You can manage your cookie settings through your browser, but disabling cookies may affect site functionality.
We also honor the Global Privacy Control (GPC) signal for users who enable it in their browsers. Learn more at globalprivacycontrol.org.
We may disclose personal information to:
Service providers (e.g., payment processors, shipping partners, IT and analytics vendors)
Marketing and business partners
Affiliates within our corporate group
Authorities or others when required by law or to protect our rights
We have disclosed the following categories of personal information in the last 12 months:
| Category | Recipients |
|---|---|
| Identifiers (e.g., name, contact details) | Vendors, partners |
| Customer Records (per CA law) | Vendors, partners |
| Commercial data (e.g., purchase history) | Vendors, partners |
| Internet/Usage data | Vendors, partners |
| Geolocation (via IP) | Vendors, partners |
We do not use sensitive personal information to infer characteristics about you without your consent.
We may “sell” or “share” personal information (as defined by law) for targeted advertising purposes.
Our Site may include links to third-party websites. We are not responsible for the privacy or security of those sites. Please review their policies before submitting your information.
Our Services are not intended for children under 16. We do not knowingly collect data from minors. If you believe a child has submitted data to us, please contact us at info@healotech.com.
While we use reasonable safeguards to protect your information, no system is completely secure. Please avoid transmitting sensitive data via unsecured channels.
We retain your information as needed to provide Services, comply with laws, resolve disputes, and enforce agreements.
Depending on your location, you may have the following rights:
Access – Request the personal information we hold about you
Deletion – Request that we delete your information
Correction – Request correction of inaccurate data
Portability – Request a copy of your data
Restriction – Request limits on how we use your data
Withdraw Consent – Where applicable
Appeal – Appeal a denied request
You may exercise your rights via the Site or by contacting us at info@healotech.com. We may request verification before fulfilling your request and will respond in accordance with applicable law.
You can also opt out of marketing emails using the unsubscribe link in any promotional email. Non-promotional communications (e.g., order confirmations) will still be sent.
If you have concerns about how we handle your personal data, please contact us. If unsatisfied with our response, you may have the right to contact your local data protection authority.
Your information may be processed outside your country, including in jurisdictions that may not provide the same level of data protection. When transferring data internationally, we rely on recognized legal mechanisms, such as standard contractual clauses.
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, you can reach us at:
Email:info@healotech.com
Website:www.healotech.com